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How do I sign up?
Will I automatically receive a DVD every month? What's the deal? Do I need to buy anything else? When can I start shopping? How long do orders typically take to arrive? Do I need to pay tax? Are ch.com DVDs as good as the ones from a store? What are ch.com's policies regarding privacy? If I change my mind can I cancel my ch.com account?
It's easy, uses secure technology, and only takes a few minutes! First, we recommend that you read the
Learn More page for complete information about the ch.com offer.
Once you've reviewed the offer details, just click any one of the
Sign Up Now! links throughout the site and complete all of the information requested on the application form. Then, click the "Sign up" button to submit your application and view your receipt.
Remember, we employ technology on ch.com to make it safe and secure, so you can place your order and club application with confidence.
No! We'll ship only the DVDs you order - you'll never receive automatic monthly shipments, and you'll never have to respond to stop an automatic shipment. You're in complete control of your shopping experience.
Once you sign up and pay the one-time membership fee of $9.95, you just have to buy 2 DVDs within the next 12 months and each year you remain a member, at prices as low as $7.95. As a member you will also get free shipping on every purchase you make.
Once you've signed up, paid your one-time membership fee, selected your free DVD(s), and been approved, we'll send you an email within 2-3 days to notify you that you can start shopping! You'll also begin to receive special, members-only offers in your email Inbox. Be sure we always have your most current email address on file so we can notify you of limited-time special promotions.
We ship your order, at no charge to you, via the U.S. Postal Service. Most members receive their shipments within one week; however, please allow up to four weeks for delivery. Once you provide a valid email address, we'll send you emails notifying you when your DVDs have shipped. You'll also be able to refer to your Account Information on the member Web site to check the status of all your orders.
We collect taxes in states where applicable.
Yes. Our DVDs are manufactured the same way as those you'd buy in a store. Our DVDs aren't used, and they're not discounted for any reason other than to give you the best deals we can. Every DVD comes to you factory-sealed, and we guarantee each and every one of them. If you ever receive a DVD that's defective or arrives damaged, you can return it at our expense, and we'll replace it or credit your account.
We value your privacy and have developed specific guidelines to help protect your personal information. You can read a complete explanation in our
Privacy Policy.
After you receive your 3 free DVDs, review the Membership Agreement at ch.com. If you are not satisfied for any reason, contact Customer Service within 10 days to cancel your membership. Your $9.95 one-time fee will be refunded and you'll be under no further obligation.
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